Patient Services

Appointment Scheduling

  • We help our customers to schedule their appointment with mutual convenience of Physician and Patient
  • We assist our customers to migrate to “Electronic scheduling” for effective scheduling
  • This helps us to manage Physicians’ as well as Patient’s time effectively

We understand the value of Physicians’ as well as Patient’s Time

Patient Enrolment

We capture patient’s demographic information accurately to.

  • Submit Clean Claims to various insurance carriers
  • Reduce delays in claim submission [we maintain 5 Days turnaround time for claim submission]

Rigorous controls enforced in the data capture process helps to ensure 100% accuracy for critical information

Eligibility and Verification

We verify the Insurance Eligibility and Coverage to.

  • Get paid better due to reduction in denials for “Coverage Terminated”
  • Reduce DSOs
  • Improve Customer Relations

It minimizes denials and improves collections.

Pre-Authorization / Pre-Certification

We coordinate with insurance carriers to get Pre-Auth or Pre-Cert Id details to.

  • Receive timely Pre-Auth / Pre-Cert Id details from Insurance carriers
  • Get paid on time

This helps to manage the receivables better and collect dues on time from insurance carriers

  Highlights

Comprehensive executive, technical and process management experience in healthcare services

Case Studies: Medical Billing

Our Customer is providing billing services to physicians and hospitals and was facing difficulties to maintain profitability due to:more++